Terms of service

 

Last updated: 20 July 2026

1. Scope and Contracting Party

These Terms and Conditions apply to all orders placed through the online store available at eqlipse.studio.

The seller and contractual partner is:

Nino Drenth & Levin Todt Studios GbR
Bahnhofstraße 68
71332 Waiblingen
Germany

Represented by its partners:
Nino Drenth and Levin Todt 

Email: service@eqlipse.studio
Phone: +49 1578 725329

These Terms apply to both consumers and business customers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

A business customer is a natural or legal person, or a partnership with legal capacity, acting in the course of its trade, business or profession.

Conflicting or supplementary terms submitted by a business customer shall only apply if we have expressly agreed to them.

2. Digital Products

We sell digital music-production products, including vocal chains, presets, digital audio workstation project files, project templates, instructional documents, access links and associated downloadable files.

No physical products are shipped.

The specific content of each product, supported digital audio workstation, file formats, operating-system compatibility, required software, required plugins and other technical requirements are described on the relevant product page.

Our products may, depending on the respective product description, be designed for software such as FL Studio, Logic Pro or BandLab.

Third-party software, plugins, subscriptions and accounts are not included unless expressly stated on the relevant product page.

Customers are responsible for checking the stated technical and compatibility requirements before placing an order.

Audio previews, demonstrations and example results are provided for illustrative purposes. The actual result may vary depending on the customer’s voice, recording, microphone, audio material, equipment, software settings, mixing decisions and production environment.

A particular artistic, commercial or subjective result is not guaranteed unless expressly stated in the product description. This does not affect any expressly agreed product characteristics or mandatory statutory rights.

3. Ordering Process and Conclusion of Contract

The presentation of products in our online store does not constitute a legally binding offer. It invites the customer to submit an order.

The customer selects the desired products, adds them to the shopping cart and completes the checkout process.

Before submitting the order, the customer can review and correct the entered information using the functions provided during checkout.

By clicking the final button used to submit an order involving payment, the customer submits a binding offer to purchase the products contained in the order.

After the order has been submitted, the customer will generally receive an automatically generated email confirming receipt of the order.

The contract is concluded when we accept the order by:

1. expressly confirming acceptance of the order by email;

2. making the purchased digital product available for download or access; or

3. sending the customer the relevant download or access link,

whichever occurs first.

An automatically generated acknowledgement of receipt does not by itself constitute acceptance unless it also provides access to the purchased product or expressly confirms that the order has been accepted.

We reserve the right to reject an order where:

1. payment cannot be processed;

2. the information provided is clearly incorrect or incomplete;

3. there is reasonable evidence of fraud, misuse or unauthorised payment activity;

4. the order violates these Terms; or

5. accepting or fulfilling the order would violate applicable laws, sanctions or other legal restrictions.

4. Prices and Payment

The price displayed during checkout at the time the order is submitted applies.

The total price, including any taxes that we are legally required to collect, will be displayed before the customer submits the order.

No shipping costs are charged because all products are supplied digitally.

The available currencies and payment methods are displayed during checkout.

Payment is due immediately upon conclusion of the contract.

Payments may be processed by Shopify or by the payment provider selected by the customer. Additional terms of the respective payment provider may apply.

Customers must provide complete and accurate billing and payment information.

Any currency-conversion fees or other charges independently imposed by the customer’s bank, card issuer or payment provider are the responsibility of the customer.

5. Digital Delivery

Unless otherwise stated on the relevant product page, the purchased digital product is made available after successful payment.

Delivery may take place through:

1. a download link displayed after checkout;

2. a download or access link sent by email;

3. a link contained in an instructional PDF or other digital document; or

4. a combination of these delivery methods.

The customer must provide a valid email address and ensure that emails from eqlipse.studio are not blocked by spam filters or other security settings.

A customer account is not required unless expressly stated otherwise.

A digital product is considered supplied when the product, or a suitable means of accessing or downloading it, has been made available to the customer.

If the customer does not receive the download or access information within a reasonable period after successful payment, the customer should contact service@eqlipse.studio.

6. Download Limit

Unless otherwise stated on the relevant product page, each purchased product may be downloaded up to five times.

The download limit is intended to allow the licensed user to download the product again following, for example, a device change, software reinstallation or accidental loss of the locally stored files.

The customer is responsible for securely storing and backing up downloaded files.

Where a legitimate customer reaches the download limit because of a technical problem, device replacement or another reasonable circumstance, the customer may contact service@eqlipse.studio.

We may verify the relevant order before restoring download access or providing a replacement link.

Download links and access links are intended only for the customer who purchased the relevant product and must not be shared with other persons.

7. Licence Grant

After full payment, the customer receives a non-exclusive, worldwide, non-transferable and non-sublicensable licence to use the purchased digital product in accordance with these Terms.

The licence is granted to one individual user.

Where a company, studio, organisation or other business customer purchases a product, the licence applies to one designated individual user unless a separate multi-user or team licence has been expressly purchased.

The licensed user may install and use the product on multiple devices personally owned or controlled by that user.

The licence continues for an unlimited period unless:

1. the contract is validly terminated or withdrawn from;

2. the purchase price is refunded in full;

3. the payment is lawfully reversed; or

4. the licence is terminated due to a material breach of these Terms.

Mandatory statutory rights remain unaffected.

8. Permitted Use

The licensed user may:

1. use the product in private and commercial music productions;

2. use the product in songs intended for commercial release;

3. use the product in productions created for clients;

4. modify vocal chains, presets, settings and templates for the user’s own permitted productions;

5. release, distribute, stream, publicly perform and monetise completed songs created using the product;

6. deliver completed songs, mixes, masters, stems and rendered audio files to clients, collaborators, labels, distributors and other third parties; and

7. receive payment for production, recording, mixing or similar services performed using the product.

The customer retains all rights the customer may have in the customer’s own songs, recordings and original creative work.

We do not acquire ownership of a customer’s completed music merely because one of our products was used during its production.

9. Prohibited Use and Distribution

The customer may not:

1. share, transfer, sell, resell, rent, lend or sublicense the original product files;

2. provide the original product files to clients, collaborators, employees, band members, studio partners or other third parties;

3. share or publish download links, BandLab links, access links, passwords or other access information supplied with the product;

4. upload the product files to file-sharing services, public repositories, shared cloud folders, forums, marketplaces or similar platforms;

5. make the product files available through a shared studio, school, organisation, company or team account unless the relevant users hold the required licences;

6. include the original product files in another vocal preset pack, template pack, sample pack, course, membership, subscription, application or downloadable product;

7. distribute or sell modified versions of the product files;

8. claim authorship or ownership of the original product files;

9. remove, alter or circumvent technical restrictions, access controls or rights-management information;

10. use the product files primarily for the purpose of creating a competing preset, vocal-chain or template product; or

11. otherwise make the product files available to a third party who has not obtained an appropriate licence.

The customer may provide completed and rendered audio to third parties.

The customer may not provide editable project files, preset files, channel-strip files, templates or other materials from which the purchased product or its settings can be extracted and reused by an unlicensed third party.

10. Artificial Intelligence and Dataset Use

The customer may not use, upload or provide the original or modified product files for:

1. training, fine-tuning or evaluating an artificial-intelligence model;

2. creating or expanding a machine-learning dataset;

3. developing a generative audio, preset-generation or similar automated system;

4. enabling an artificial-intelligence service to reproduce, imitate or generate substantially similar product files; or

5. making the product files available to a third party for any of these purposes.

This restriction does not prohibit the ordinary use of software functions merely because the relevant digital audio workstation or plugin contains artificial-intelligence-assisted features, provided that the product files are not uploaded, extracted or used as training material.

11. Third-Party Software and Services

Some products may require third-party software, plugins, accounts, platforms or services.

The required third-party products are identified on the relevant product page where applicable.

The customer is responsible for obtaining and maintaining any required third-party software, plugin, subscription or account unless expressly stated otherwise.

Third-party services and software are operated independently and may be subject to their own terms, privacy policies, pricing and technical requirements.

We are not responsible for changes independently made by a third-party provider, including changes to:

1. software availability;

2. subscription prices;

3. system requirements;

4. operating-system support;

5. plugin functionality; or

6. platform features.

This does not affect our responsibility for compatibility or other product characteristics that we expressly agreed at the time of purchase.

References to FL Studio, Logic Pro, BandLab, Fresh Air or other third-party products do not imply affiliation, sponsorship or endorsement unless expressly stated.

All third-party trademarks remain the property of their respective owners.

12. Right of Withdrawal

Consumers may have a statutory right of withdrawal.

Details regarding the right of withdrawal, the applicable withdrawal period and the procedure for exercising the right are provided in our separate Withdrawal Policy and model withdrawal form.

For digital content that is not supplied on a physical medium, the consumer’s right of withdrawal may expire before the end of the statutory withdrawal period where all applicable legal requirements have been met.

This may require the consumer to:

1. expressly agree that the supply of the digital content may begin before the withdrawal period expires;

2. confirm the consumer’s knowledge that the right of withdrawal will be lost when supply begins; and

3. receive the legally required confirmation of the agreement and acknowledgement.

The mere availability or download of a digital product does not remove a statutory right of withdrawal where the legally required conditions have not been satisfied.

Mandatory consumer rights remain unaffected.

13. Voluntary Refunds

Any statutory rights of the customer remain unaffected by this section.

Once digital delivery has begun, we generally do not provide a voluntary refund solely because:

1. the customer has changed their mind;

2. the customer no longer wants the product;

3. the product does not create the customer’s preferred subjective sound;

4. the customer did not review the stated compatibility requirements; or

5. the customer lacks the required software, plugin, account or technical knowledge clearly stated on the product page.

We may consider a voluntary refund or replacement in individual cases, particularly where:

1. the same product was accidentally purchased more than once;

2. the supplied file is corrupted, incomplete or cannot be accessed;

3. the wrong product was supplied;

4. a technical characteristic expressly stated on the product page is incorrect; or

5. another exceptional circumstance justifies a voluntary solution.

A reference to possible voluntary refunds does not create a general entitlement to a refund.

We may first attempt to resolve a technical issue by providing instructions, restoring access, replacing the affected file or supplying a corrected version.

Further details may be provided in our separate Refund Policy.

14. Statutory Rights for Defective Digital Products

The statutory rights applicable to defective digital products remain unaffected.

A digital product may be defective, in particular, where it:

1. is not supplied as agreed;

2. is incomplete;

3. does not have the expressly agreed characteristics;

4. is not compatible with the software or operating system expressly stated on the product page;

5. cannot be used in the agreed manner; or

6. infringes third-party rights in a way that prevents the agreed use.

Customers who experience a problem should contact service@eqlipse.studio and provide:

1. the relevant order information;

2. a description of the problem;

3. the software and operating-system version used; and

4. screenshots or error messages where reasonably available.

Nothing in these Terms excludes or limits mandatory statutory remedies.

15. Updates and Bonus Content

Where required by applicable law, we will provide updates necessary to maintain the conformity of a digital product for the legally relevant period.

The customer must install legally required updates within a reasonable period after being informed of their availability where failure to install the update may affect the product’s functionality.

We may voluntarily provide error corrections, technical improvements, revised files, additional vocal chains, presets or other bonus content.

Unless expressly stated otherwise, the purchase of a product does not create an entitlement to:

1. future bonus content;

2. regular new vocal chains or presets;

3. major expansions;

4. new product generations;

5. newly released separate products; or

6. unlimited future development of the purchased product.

Voluntarily provided bonus content may be subject to the same licence restrictions as the original product.

16. Customer Responsibilities

Customers must provide accurate and complete information during checkout.

Customers must not:

1. use the website or products for unlawful purposes;

2. interfere with the security or technical operation of the website;

3. attempt to gain unauthorised access to products, systems or customer information;

4. bypass download restrictions or other access controls;

5. use automated means to scrape or systematically extract protected website or product content;

6. submit fraudulent orders or payment disputes; or

7. infringe our rights or the rights of third parties.

We may temporarily suspend a download or access link where there is reasonable evidence of fraud, unauthorised sharing, payment reversal, chargeback abuse or another material breach of these Terms.

Before permanently terminating legitimate access, we will take the customer’s interests into account where required by applicable law.

17. Intellectual Property Rights

The products, product files, website content, branding, text, graphics, images, audio previews, videos, designs and other materials provided by us are protected by applicable copyright, trademark and other intellectual-property laws.

Purchasing a product does not transfer ownership of the intellectual-property rights in the product.

The customer receives only the usage rights expressly granted in these Terms or in a separate licence agreement.

All rights not expressly granted remain reserved by us or the respective rights holder.

Website content may not be reproduced, republished, distributed, commercially exploited or made publicly available without prior permission, except where permitted by mandatory law.

18. Shopify and Other Service Providers

Our online store is hosted and technically supported by Shopify.

Contracts for products purchased through the store are concluded directly between the customer and Nino Drenth & Levin Todt Studios GbR.

Shopify is not the seller of our products and is not the customer’s contractual partner in relation to the purchased digital products.

Shopify, payment providers and other service providers may process information necessary to operate the store, process payments, prevent fraud and deliver products.

Further information is provided in our Privacy Policy.

19. Liability

We are liable without limitation:

1. for damage caused intentionally or through gross negligence;

2. for injury to life, body or health;

3. under mandatory product-liability law;

4. where we have fraudulently concealed a defect; and

5. where we have expressly provided a guarantee.

In cases of slight negligence, we are liable only for the breach of an essential contractual obligation.

An essential contractual obligation is an obligation whose fulfilment is necessary for the proper performance of the contract and on whose fulfilment the customer may ordinarily rely.

In such cases, liability is limited to the foreseeable damage typical of the contract.

Any further liability is excluded to the extent permitted by law.

These limitations of liability also apply in favour of our partners, employees, representatives, agents and other persons engaged in performing our obligations.

Mandatory statutory liability remains unaffected.

20. Data Protection

Information concerning the collection, processing and use of personal data is provided in our Privacy Policy.

The Privacy Policy is available separately through our website.

21. Contract Language

The language available for the conclusion of contracts through our online store is English.

Customer support may communicate in other languages where reasonably possible.

Communication in another language does not change the language of the contract unless expressly agreed otherwise.

22. Storage of the Contract and Correction of Errors

Before submitting an order, the customer can identify and correct input errors using the functions provided during checkout.

The customer can save or print these Terms using the functions of the customer’s browser.

After the order has been placed, the customer receives order information by email.

We store information relating to orders in accordance with applicable legal, accounting and tax-retention requirements.

Because no customer account is required, the complete contract text may not remain separately accessible through the website after checkout.

Customers should therefore retain the order confirmation, these Terms and the applicable product description for their records.

23. Governing Law

These Terms and the contractual relationship between us and the customer are governed by the laws of the Federal Republic of Germany.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Where the customer is a consumer, this choice of law does not deprive the customer of mandatory consumer-protection provisions that would apply under the law of the country in which the customer has their habitual residence.

24. Jurisdiction

The statutory rules governing jurisdiction apply to consumers.

Where the customer is a merchant, a legal entity under public law or a special fund under public law, the courts at our place of business shall have jurisdiction to the extent permitted by applicable law.

The same applies where a business customer does not have a general place of jurisdiction in Germany, unless mandatory law provides otherwise.

25. Changes to These Terms

The version of these Terms in effect when an order is placed applies to that order.

We may amend these Terms for future orders.

Changes will not retrospectively alter an already concluded contract unless:

1. the customer expressly agrees;

2. the change is required by law; or

3. another legally valid basis permits the change.

The current version of these Terms is available on our website.

26. Severability

If any provision of these Terms is or becomes invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.

The applicable statutory provisions shall apply in place of any invalid or unenforceable provision.

27. Contact

Questions concerning these Terms, an order, a download or a technical issue may be sent to:

Nino Drenth & Levin Todt Studios GbR
Bahnhofstraße 68
71332 Waiblingen
Germany

Email: service@eqlipse.studio
Phone: +49 1578 725329